Kasp® products have been designed and manufactured to the highest standards and undergo rigorous testing. That's why Kasp® is confident to offer a full 10 year guarantee against defects in manufacture and materials on all mechanical security products, and a full 12 months guarantee on all electronic security products.
In the unlikely event of a problem occurring within 30 days, you should return your product to the Kasp® stockist from where it was purchased. After 30 days the product should be returned directly to us at:
c/o Carl Kammerling International Ltd
Glandon Industrial Estate
Any product, returned with the original receipt will be repaired or replaced at our discretion. Postage is non refundable.